The financial entity CaixaBank and the public company, Correos, have reached an agreement whereby the rural postmen of the public company will be able to provide up to 500 euros in cash to the users of the bank. The firm is part of the collaboration agreement between the Post Office and the banking employers’ association (Ceca) and industry associations (AEB and Unacc), which they announced last summer, as reported by the bank on Thursday.
The collaboration protocol between the two groups contemplates, on the one hand, “that CaixaBank customers can request cash delivery to their homes, up to a maximum of 500 euros, which will be delivered by postmen and rural wallets.” On the other, “it includes the possibility that CaixaBank customers can enter and withdraw cash at all Correos citizen service points,” explains the bank.
The president of Correos, Juan Manuel Serrano; the CEO of CaixaBank, Gonzalo Gortázar, and its business director, Jaume Masana, have signed the aforementioned agreement. “We make the capillarity and total territorial coverage of our network of rural offices and services available to CaixaBank, to contribute to financial inclusion throughout Spain and guarantee access to cash for all citizens,” Serrano indicated. Gortázar added that “joining efforts with Correos helps us to reinforce the service model for people in all geographic surroundings”.
2,389 offices and 6,000 rural postmen at your disposal
With the aforementioned agreement, CaixaBank seeks to “promote access to cash availability for its customers throughout the Spanish geography”, since Correos has 2,389 offices and some 6,000 rural postmen. CaixaBank calculates that there are 900,000 people who “currently reside in a town without branches or ATMs from any bank, to which is added the fact that many of them are of advanced age.” In addition, for the application of this agreement, a “multidisciplinary team” will be in charge of drawing up a “specific protocol”.
