The Secretary of State for the Economy and Business Support, Gonzalo García Andrés, considers the start-up and development of the new Independent Administrative Authority for the Defense of Financial Clients “urgent” and opportune due to the reputational problems that arise in banks and in a context in which the rate hikes by the European Central Bank to curb inflation will have a clear effect on families who have a variable mortgage or those who are going to take out a loan to buy a home. García Andrés understands that it is necessary to go one step further in the protection of financial clients and that it is “safer and more effective” for this defense to be carried out by an independent authority.
During his speech this Tuesday at the Economic Affairs Committee of the Congress of Deputies, the ‘number two’ of the Ministry has defended the rate of 250 euros that the new law will force entities to pay for each claim that is admitted for processing. A rate that served to finance the authority itself, which has been created with the aim of receiving banking claims from users. The presentation of those that do not exceed the It is something that will not happen with the claims that exceed that amount, so that the client has the opinion must decide whether to go with him to civil proceedings.
The requests of the Secretary of State have not convinced the parliamentary groups that, for the most part, have questioned the payment of a general rate of that amount by the entities regardless of the amount claimed, since this could be much smaller . For García Andrés, gratuity is, however, “a fundamental element and the best system” to apply. The rate and financing “we have discussed it in depth with the Treasury”, he has stressed.
