If the apartment is cold, you must first call an employee of the management company to draw up an act on the improper provision of utilities for heat supply. This document will be needed for recalculation, says Sklyanchuk.
The temperature in the room cannot be below 18 degrees, and in corner rooms – below 20 degrees. Deviations of three degrees are allowed in severe frosts, but not more than one day.
It is important to take measurements not only with an ambient thermometer, but also with a meteoscope, emphasizes the expert.
Depending on the cause of the cold, a different set of actions will be required. The walls often freeze due to high humidity, says Sklyanchuk. In this case, you need to contact the UK and take measurements with a thermal imaging camera.
If the temperature regime is violated due to old batteries, their replacement is carried out at the owner’s expense.
If the problem is in the actions of public services, you need to send a complaint to the housing inspectorate.