A request for reimbursement is submitted through a personal account in “Gosuslugah”. All necessary data about the car and the driver are taken from the citizen’s profile, copies of all documents stipulated by the OSAGO rules are attached to the application for an insured event.
Further interaction with the insurer can also go through your personal account. For example, the owner of the car receives a referral for repairs and an agreement on the amount of the insurance payment, which is now signed by the parties on paper. And soon this will be able to be done electronically in the “State Services”.