Mercadona has just announced to its customers that it will raise the price of a service that has been frozen for two decades, and that affects all its supermarkets in Spain. The reason is, as confirmed by sources of the chain directed by Juan Roig to La Información, the rise in costs in issues such as energy or personnel, which forces the supermarket to update its prices of its auxiliary services. This fact will affect the pockets of your customers.
“We have updated the rate of the home service we offer at Mercadona. The reason is that we had been 20 years with the same price, and did not cover the costs of the process, “say sources of the company. This is the explanation for some posters that are already seen in several stores in the Community of Madrid, which indicate that from July 26 the price of the delivery service of purchases at the customer’s home will rise.
The rate of the transport service of the shopping cart to the customer’s home depends on the geographical area where you are, as clarified by Mercadona itself on its website and has nothing to do with orders made online in the supermarket, which are still subject to their current prices. This increase in the service known as ‘at home’ will be carried out in the end in all supermarkets, “although it is still being implemented progressively in our stores”. This new service will cost 6.50 euros.
What is Mercadona’s home delivery service?
Mercadona’s home delivery service has nothing to do with the online shopping offered by the supermarket through its website. It is a service that is requested once the purchase has been made in the establishment. They clarify on their own website that to know if they can deliver the order at home you just have to provide the address and zip code in your nearest store, where they will inform if the house is within the delivery area.
How does Mercadona’s home delivery service work?
The deliveries of the purchase service to the address of Mercadona will always be from the day after the purchase, depending on the availability of sections. But be careful with everything we buy, because the establishment has limits when it comes to bringing products home. One of them puts it when requesting a large amount of water in the same order. The cap is at 120 liters. “Our physical means only allow us to guarantee that amount per order,” they clarify.
When and how is a home service order paid?
When paying for the order do not forget that to use this service you have to be in the supermarket, so the payment method is the usual. They clarify that you can “pay for the order both in cash and by bank card, but always in the store. At home, you can not pay for the purchase, only receive the order. “
