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HomeLatest NewsMinsait (Indra) will incorporate AI into its online reservation platforms

Minsait (Indra) will incorporate AI into its online reservation platforms

Date: July 15, 2024 Time: 18:17:10

The Indra Minsait subsidiary has announced that it will incorporate artificial intelligence (AI) tools into its platforms to reserve hotels, flights and restaurants. The company, which is in the process of renewing its web pages, ensures that this innovation will allow users to have a personalized purchasing process that adjusts to their specific needs.

Emilio Mora, global director of Hospitality, Airlines and International Industry at Minsait, has stated that, with the help of AI, the company is heading towards its next “digital leap”. Mora highlighted that this type of technology has “great potential to automate tasks, analyze data and offer personalized experiences”, which is “revolutionizing” the customer experience in the sector.

The manager explained that the new reservation system “can generate specific attributes and conditions to solve problems during the purchasing process and, taking into account their usual behavior, it can, for example, ask the user if they have forgotten to add a suitcase in “the winery or if this time you will not travel with your pet.”

Moment of boom in the tourism sector

The company has also pointed out that artificial intelligence “anticipates better travel experiences and greater business possibilities” in the coming years, while emphasizing that the application of this technology to the tourism sector is already receiving a “good reception.” . “.

“We are in a good moment for the hotel sector, for the airlines and for the restaurant sector. It is the time of greatest profitability per room and flight and the highest occupancy rate and reservations. According to our platforms, they are beating s since Three years ago.

Minsait has highlighted that 60.3% of the population generates ‘online’ expenses to book their trips and guests who reserve rooms on hotel websites rate “positively” the pages that allow them to adapt the search or that have expanded information , such as maps or ratings, according to data from the annual e-commerce and digital business conversion study in Spain in 2023 prepared by Flat 101, a Minsait digital marketing consultancy specialized in optimizing online businesses.

The report also reveals a ratio between the proportion of spending and the ease of use of online pages, which stands at almost 70%. The study will be made public during the Minsait Travel Summit 2024, which will bring together executives from the main airlines, hotel chains and restaurants on April 23 and 24 to share how technology is improving their business possibilities. . and diversifying your customers’ experiences.

The company has also indicated that another of the new possibilities within the travel sector comes from the metaverse and that Minsait has used blockchain technology – both in the integration of NFT (non-fungible token) and payment methods with cryptocurrencies– to create unique digital assets associated with tourist experiences.

Added to this is that the collaborative robots developed by Deuser, Minsait’s industrial digitalization company, are equipped with artificial vision to identify people and products and their possibilities of use in the sector include inventory management in hotels or warehouses. . of airlines, among other issues.

* This website provides news content gathered from various internet sources. It is crucial to understand that we are not responsible for the accuracy, completeness, or reliability of the information presented Read More

Puck Henry
Puck Henry
Puck Henry is an editor for ePrimefeed covering all types of news.
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