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Strike at French airports: am I entitled to compensation?

Date: July 15, 2024 Time: 05:57:23

The strike of air traffic controllers in France has caused airlines such as Ryanair, Iberia, Volotea and Air Europa to have to cancel dozens of flights scheduled for this Thursday due to the announcement of the strike.

The Organization of Consumers and Users (OCU) reminds passengers affected by the French air traffic controllers’ strike of their right to request a refund of their ticket and receive financial compensation. The ticket refund request must be made within a maximum period of seven days after the flight cancellation.

What financial compensation can I claim?

The financial compensation will vary depending on the distance and whether or not an alternative flight is offered. On flights of up to 1,500 kilometers, compensation is 250 euros or 125 euros if travel to the destination is offered with a delay of no more than 2 hours. On flights between 1,500 and 3,500 kilometers or flights within the EU of more than 1,500 kilometers, compensation will be 400 euros, 200 euros if they offer to travel to the destination with a delay of no more than 3 hours.

And finally, on flights of 3,500 kilometers or more that depart hours outside the EU, compensation would rise to 600 euros, or 300 euros if they offer to travel to the destination with a delay of no more than 4.

According to the OCU, affected passengers also have the right to financial compensation for the inconvenience caused, such as the loss of another flight linked to the first.

The user organization reminds that for requests the user must contact the agency that contracted the trip. And, if you do not respond affirmatively, you can contact the State Aviation Safety Agency (AESA). Compensation must be requested in writing through the header’s website or at the airport counter, leaving a record of the circumstances and date, or through the travel agency or the platform on which it was made. . the pay.

Before going to the airport, all users who have a scheduled flight will be able to check the flight status on the company’s website or through the airport operator, AENA.

* This website provides news content gathered from various internet sources. It is crucial to understand that we are not responsible for the accuracy, completeness, or reliability of the information presented Read More

Puck Henry
Puck Henry
Puck Henry is an editor for ePrimefeed covering all types of news.

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