Residents must pay utility bills every month by the 10th, unless another deadline is set, says Irina Sorokina, head of the New Town Housing and Utilities Committee. Then there is the delay in payment.
First of all, it threatens with the appearance of fines. Penalties will begin to accumulate from the 31st day of delay. If you are late in the payment for less than 90 days, then the amount of the fines for the day of delay will be 1/300 of the key rate of the Central Bank. If the payment delay is greater than 90 days, then the amount of the fines increases to 1/130 of the key rate of the Central Bank.
After a delay of more than 60 days, the resident will receive a notice that the debt must be paid within 20 days.
If the debt is not paid within 20 days after receiving the notice, the utilities for which you owe a debt may be limited.
After that, there are only 10 days to not cut off the supply of the resource. The only exception is heating and cold water: it is forbidden to turn them off.
If, nevertheless, you disconnected the supply of utility resources and paid off the debt, but nothing has changed, then you need to wait two days. According to the legislation, such a term is established for the resumption of the supply of the resource after the payment of the debt.
The management company has the right to apply to the court for debt collection. And to cancel the debt, assets or appliances can be seized.
But if there is no way to pay the debts, then you should contact the service provider (management company, water company, electricity network, etc.) for an installment plan, deferment or debt restructuring.
